A connected digital platform for adult social care assessments.
Give people accessible ways to begin an assessment while giving social care teams better tools to collect information, manage workflows, review cases, and understand assessment activity in real time.
| Request ID / Client | Care Category | Submission Date | Priority | Status | Actions |
|---|---|---|---|---|---|
| b87aba85-ef26-4b92-8092-299a9b...Adult Care Intake Assessment | Care Act Section 9 | Today, 10:15 AM | High | Eligible | |
| wendydevCarer Support & Intake | Carer Respite Support | Yesterday, 04:30 PM | Medium | Pending Review |
Bring the assessment workflow together.
A single auditable interface uniting citizen intake, casework triage, and statutory review across local authorities and healthcare trusts.
Digital Intake
Collect assessment information through structured digital journeys. Accessible multi-channel citizen self-assessment portals and assisted field capture.
Assessment Management
Create, track, and manage cases with full lifecycle monitoring, automatic caseload balancing, statutory Care Act deadline alerts, and sovereign document vaults.
AI-Assisted Processing
Support triage, summarisation, and evidence processing. Synthesises unstructured field notes, speech records, and forms into clear clinical summaries with strict human oversight.
Professional Review
Keep qualified professionals in command of review and escalation. Multi-tier sign-off by registered Social Work England practitioners, audit trails, and legal compliance checks.
Platform Features
Engineered to exceed statutory requirements and eliminate casework administrative drag.
Assessment Management
End-to-end statutory case lifecycle tracking from initial contact and triage to care package activation.
Statutory TrackingAI-Assisted Summary
Context-aware distillation of clinical and situational evidence from voice records and intake logs.
NLP Evidence SynthesisTriage Engine
Rule-based prioritization according to Care Act eligibility criteria and immediate risk indicators.
Automated RoutingProfessional Review
Registered social worker verification workflows with two-factor authorization and audit logs.
Clinical GovernanceCaseload Dashboards
Real-time department-wide caseload and statutory KPI overviews with bottleneck alerts.
Live Operational ViewsStatutory Reporting
Automated CQC, SALT (Short and Long Term), and local council compliance data extractions.
CQC Assessment FrameworkConfigurable Workflows
Multi-agency handoffs across NHS trusts, housing associations, and emergency social services.
Multi-Agency AlignmentReferral Rules
Automated routing by locality, urgency scoring, safeguarding flags, and practitioner tier.
Smart Triage MatrixSupervisor Settings
Quality assurance sampling rates, sign-off limits, and authorization delegation rules.
QA Sampling LimitsChecklist Configuration
Statutory questionnaires, MCA checklists, and local safeguarding protocols customisation.
Bespoke FrameworksCase ID Configuration
Bespoke prefixing, council department numbering schemas, and NHS Number cross-indexing.
NHS & Local SchemaAPI & EPR Integration
Bi-directional interoperability with SystmOne, Liquidlogic, Mosaic, and HL7 FHIR UK Core.
FHIR UK InteroperabilityUnified Operational Intelligence
An intuitive commanding workspace engineered for team leads, senior social workers, and department heads to monitor intake speed and statutory deadlines.
Departmental Caseload & Throughput
Weekly statutory compliance vs 28-day assessment standard
Hospital discharge holdover - mobility failure risk.
Carer breakdown notice submitted via citizen portal.
Granular Case Inspection & Clinical Governance
Inspect, cross-examine, and sign off structured assessments. Every record contains complete auditable history, verifiable consent trails, and statutory justification.
Synthesised from 45-minute structured voice encounter recorded via EquiCare Recorder and citizen intake questionnaire. Key findings indicate progressive reduction in independent mobility following recent hospital discharge for right hip fracture. Client exhibits clear situational capacity regarding care planning.
Recommended Support Package
Recommend 12 hours/week domiciliary care package focused on morning personal hygiene, meal preparation, and transfer assistance. Occupational Therapy re-assessment requested for grab rail installation in wet room.
Governance & Sign-off
Adapt the platform to organisational workflows.
Tailor EqualCare Web to local authority governance models, multi-disciplinary safeguarding protocols, and team hierarchies without bespoke code deployments.
Supervisor Settings
Establish dual-authorization thresholds, set mandatory random quality assurance sampling quotas (e.g. 15% QA review), and configure delegation of statutory signing power.
Checklists & Forms
Build and enforce statutory Care Act 2014 eligibility criteria, Mental Capacity Act questionnaires, environmental risk matrices, and local safeguarding protocols.
Referral Rules
Construct dynamic referral routing trees. High-risk citizen intakes trigger immediate notification alerts and 2-hour multi-agency emergency review workflows.
Case ID Schema
Match council legacy nomenclatures. Define custom numbering patterns like [BOR]-[YYYY]-[CAT]-[SEQ] with automated Mosaic and Liquidlogic cross-referencing.
Designed for the entire care ecosystem.
Built collaboratively with frontline practitioners, citizens, and municipal administrators to humanise every care encounter.
People & Families
Accessible, dignified digital self-assessment forms, transparent progress tracking, and plain-English communication. No bureaucratic jargon or lost paper requests.
- check Real-time status tracker via SMS & Portal
- check Plain-English summary downloads
Social Workers
Intuitive case management, zero-paperwork triage, ambient voice encounter summarisation, and rapid statutory compliance authoring that saves 5+ hours per week per worker.
- check Automated Care Act Section 9 drafting
- check Zero double-keying into legacy EPRs
Local Authorities & Trusts
Audit-ready governance, real-time demand forecasting, reduced backlog times, and seamless EPR integration with Liquidlogic, Mosaic, and NHS SystmOne.
- check Immediate CQC evidence pack export
- check 28% reduction in referral-to-plan cycle
Institutional Trust, Data Sovereignty, and Full Auditability.
EqualCare Web conforms to the highest UK social care and NHS standards. Data is encrypted in transit and at rest with AES-256 in dedicated UK sovereign cloud regions, fully compliant with UK GDPR, Data Protection Act 2018, and the NHS Data Security & Protection Toolkit (DSPT).
See EqualCare Web in action.
Join forward-thinking local authorities, adult social care directors, and NHS community trusts modernising assessment delivery and reducing worker burnout.